Apology and product recall regarding missing food labeling (processed foods (formed meat), allergens, etc.)
We would like to express our sincere gratitude for your continued patronage of our products.
The beef skewers sold at the Yoshiumi Ikiikikan Roadside Station, which we operate, did not bear the necessary labeling under the Food Labeling Act, and the allergens contained in the ingredients, "milk," "wheat," "soy," and "beef," were not clearly stated on the label. If customers with allergies consume the product, it may pose a risk to their health.
Therefore, ask customers who own the product to refrain from consuming it.
We would like to inform you of this and will be voluntarily recalling the product.
[Applicable products]
- Product name: Beef skewers
- Sales period: August 8, 2020 - August 21, 2020
[Reason for recall]
- The food labeling standards for items containing allergens were not listed
[Collection method]
We apologize for the inconvenience, but if you have purchased this product, please confirm that it is an eligible product,
contact the collection office listed below, and return it to the address listed below cash on delivery. We will refund the product price.
[Collection deadline]
- Until August 21, 2026
[Collection contact information]
Shimanami Co., Ltd. Telephone number: 0898-25-7338 (reception hours: 9:00-17:00, excluding weekends and holidays)
[Shipping address]
1-232-1 Ohama-cho, Imabari City, Ehime Prefecture, 794-0002 To: Shimanami Co., Ltd. Product Collection Section
We take this incident very seriously, and will review our management system and strive to prevent a recurrence.
We sincerely apologize to our customers for the great concern and inconvenience this has caused.
August 22, 2025
Shimanami Co., Ltd.