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Frequently asked questions

Frequently asked questions

Frequently asked questions

We have compiled a list of frequently asked questions from our customers.
Click on the tab title to display the contents of each item.

1. About roadside stations in general
What are your business hours? Are there any closing days?

It depends on each facility. Please see the page of each roadside station for details.
There may also be temporary closing days or shortened business hours, so please check the announcements as they come up.

Can I make a restaurant reservation?

For reservations of 5 or more people, we ask that you decide on the menu in advance.
*If everyone requests different menus, it may take some time for us to prepare the menu.

Please make a reservation for one or two menu items depending on the number of people.
*We do not accept reservations during busy periods such as New Year's, Golden Week, and Obon.

Do I need to make a reservation to use the restaurant or Ikiikikan BBQ?

Even if you don't have a reservation, we will seat you on a first-come, first-served basis on the day

Is parking free?

Parking is free

*Please note that we cannot be held responsible for theft or accidents

Can I park the bus?

We also have bus parking. Please contact us in advance if you plan to park, as it may be crowded depending on the reservation status

Is there any means of transportation?

The main means of transportation are private cars, express buses and local buses, taxis, rental cars, and rental bicycles

Are there any accessible toilets?

There is a toilet attached to the premises

I'd like to make a reservation for a rental bicycle

Reservations for general bicycle rentals are accepted at the bicycle rental terminals adjacent to each roadside station

  • Yoshiumi Bicycle Rental Terminal: 0897-84-3233
  • Hakata Bicycle Rental Terminal: 0897-72-0018
  • Kamiura Bicycle Rental Terminal: 0897-87-3855
Are there any benefits?

We offer discount benefits that can be used on the Shimanami Kurushima Strait Pleasure Boat and at various facilities (Roadside Station Yoshiumi Ikiikikan, Roadside Station Hakata S.C. Park Marine Oasis Hakata, Roadside Station Tatara Shimanami Park, and Yoshiumi Rose Hall). For details, please see the PDF file below

Are there coin lockers at roadside stations?

Yes, they are installed at each roadside station. For details on their locations, please see the PDF file below

2. About Roadside Station Yoshiumi Ikiikikan
Can I make a reservation for a barbecue at Yoshiumi Ikiikikan?

Reservations are accepted via the reservation form, email, or phone. Please reserve a table only or choose from the set menu in advance

*Set menu reservations must be made for two people or more

Is it possible to bring food, seasonings, and drinks to the Yoshiumi Ikiikikan barbecue?

We are sorry, but please refrain from bringing any food into the venue (except baby food)

Can we have a barbecue even if it's raining?

You will be barbecuing under a tent, so it's okay if it rains

Is it hot/cold outside?

If it's hot, we have blinds and fans, and if it's cold, we have curtains and heaters

Can I bring my pet to the barbecue at Yoshiumi Ikiikikan?

We have pet-friendly seating available. However, please note that we cannot accept reservations in advance. Please come to the restaurant on the day and we will accommodate you if there are any pet-friendly seats available

3. About Roadside Station Tatara Shimanami Park
Can I bring pets into the restaurant or shop?

As a general rule, pets are not allowed inside restaurants or shops

*Guide dogs are allowed inside the restaurant.
*Outdoor seating (terrace seating) is available, but please be considerate of other customers.

Can I sleep in my car in the parking lot? Are there facilities such as showers?

The Ministry of Land, Infrastructure, Transport and Tourism's view is that roadside stations are rest facilities, and therefore the use of public spaces such as parking lots for overnight stays is discouraged. Of course, roadside stations are rest facilities that drivers and others can use free of charge 24 hours a day to prevent traffic accidents, so you are free to take a nap in the parking lot. Outdoor toilets are available 24 hours a day, but there are no facilities such as showers

*If you are parking for a long period of time, please be considerate to other customers and park at the edge of the lot.
*Please be careful as we cannot be held responsible for theft or accidents.
*Please take your trash with you when you leave.
*Please refrain from camping, pitching tents, having bonfires, or barbecuing.

I'd like to make a reservation at Tatara Campground

Please make your reservation in advance below

4. About the Shimanami Kurushima Strait Sightseeing Boat
Please tell me the departure time and the best time to see the whirlpools

Although it varies depending on the season, the ferry generally operates every 60 to 75 minutes during business hours. For detailed times, please check the online reservation page

*Departure times may vary depending on reservation status, date, tides, etc.
*Flights may be changed or canceled due to weather conditions.

Please refer to the tide chart below for tide conditions

Are there any days when the service is suspended?

The closing days and operating hours of the service will be the same as those of the Yoshiumi Ikiikikan Roadside Station

How long does the Shimanami Kurushima Kaikyo Sightseeing Boat operate?

The boat ride takes approximately 45 to 50 minutes

*Please complete boarding procedures at the Yoshiumi Ikiikikan Roadside Station at least 30 minutes before departure

Are there any boarding discounts?

Group discounts are available (10% off boarding fee for groups of 10 or more people)

Additionally, although it is not a discount on the ferry fare, you can receive a discount coupon that can be used at a later date by presenting or submitting your JAF card or Setomare ticket. For more details, please see the PDF file below

Can I make a reservation?

Reservations can be made for two or more people. Each boat can accommodate up to 42 people. For groups exceeding this capacity, please contact us by phone or email

Do I need to make a reservation?

Even if you don't have a reservation, we operate for groups of 2 or more, so if there are seats available, you can board on the day

*Even if you are traveling alone, if there are other people boarding, you can share the boat

How do I make a reservation?

Reservations can be made online, by phone or by fax

Can children board the boat?

There is no age limit for boarding. Infants and small children are asked to board at their own discretion and risk

Do flights operate in the rain? Are flights cancelled?

The boat will operate even in the rain. Raincoats are available for free rental at the port

*Flights may be canceled on the day if there is heavy rain, strong winds, heavy snow, lightning, dense fog, typhoons, or other conditions that interfere with safe navigation

Will I get wet?

The boat has no windows, so depending on the weather on the day, it may be exposed to rain or the tide. In case of rain, raincoats are available for free rental at the port

Is it cold?

It is cold in winter, so we lend out bench coats and other winter clothing free of charge.
In early spring and late autumn, it may feel chilly when you go out to sea due to the sea breeze, so it may be a good idea to dress warmly.

Can I bring luggage?

Luggage that can be placed on your lap is permitted. Large luggage, food and drink, firearms, and sharp objects are not permitted.
As there is a possibility that your items may get wet due to rain or the tide, it may be better to keep them in your car or in a locker.

Does the boat rock? Will I get seasick?

Depending on the size of the tide on the day, the strength of the wind, and if a large ship is passing nearby, there is a possibility of rocking.
If you are prone to motion sickness, it may be a good idea to take motion sickness medicine.

I am a large person. Can I still wear a life jacket?

Larger sizes are also available. If the size you have prepared does not fit, please inform the captain or guide at the port

Can I board with a wheelchair or stroller?

Wheelchairs and strollers cannot be boarded or carried on board. Please leave them in your car or at the port and only passengers may board

Can I bring pets on board?

Guide dogs are allowed on board (please contact us in advance if you have many dogs)

*We do not provide life jackets for animals