Apology and product recall regarding missing food labeling (processed foods (formed meat), allergens, etc.)
We would like to express our sincere gratitude for your continued patronage of our products. We regret to
inform you that the "Beef Skewers" sold at our roadside station, Yoshiumi Ikiiki-kan, did not have the required labeling under the Food Labeling Act, and the allergens contained in the ingredients, "milk," "wheat," "soybeans," and "beef," were not clearly listed on the label. If consumed by customers with allergies, there is a risk of health problems.
Therefore,we earnestly request that customers who have this product refrain from consuming it.
We are issuing this notice and will be voluntarily recalling the product.
[Applicable products]
- Product name: Beef skewers
- Sales period: April 12, 2020 - August 21, 2020
[Reason for recall]
- The food labeling standards for items containing allergens were not listed
[Return Method]
We apologize for the inconvenience, but if you purchased this product, please confirm that it is the affected item,
contact the return center listed below, and return the item to the address below cash on delivery. We will refund the purchase price.
[Collection deadline]
- Until August 21, 2026
[Contact Information for Collection]
Shimanami Co., Ltd. Phone Number: 0898-25-7338 (Reception Hours: 9:00 AM - 5:00 PM, excluding Saturdays, Sundays, and public holidays)
[Shipping Address]
232-1, 1-chome, Ohama-cho, Imabari City, Ehime Prefecture 794-0002, Japan Shimanami Co., Ltd. Product Collection Department
We take this situation very seriously and will review our management system and strive to prevent a recurrence.
We deeply apologize for the great concern and inconvenience caused to our customers.
August 22, 2025
Shimanami Co., Ltd.